ALPHARETTA, Ga., Dec. 04, 2025 (GLOBE NEWSWIRE) --
A Costly Delay in Texas
In rural Texas, a cooperative’s fiber expansion project hit a snag. Crews used decades-old gear and outdated methods. Technicians resisted new equipment and skipped training, but legacy connectors didn’t work with modern fiber lines. The result was costly rework, repeat visits, and a delay of 4–6 weeks.
A Widespread Industry Problem
This problem isn’t unique. From 5G deployments to rural broadband, outdated tools and skill gaps create serious setbacksi. The solution is clear: proactive field training and planning before work begins.
Training That Changes Outcomes
Upfront training, audits, and quick assessments deliver real results. In the Texas co-op’s case, project managers brought in StruXur. The team did an informal site assessment and flagged compatibility issues. Old infrastructure clashed with modern fiber gear, and crews struggled. So StruXur arranged a hands-on “lunch-and-learn.” Technicians handled new equipment and learned updated installation techniques. They saw custom connector parts that bridged the gap between old and new systems. The training didn’t stop there. StruXur followed up and confirmed the solutions worked in practice. They also verified that the new equipment had been ordered and installed correctly.
Results That Speak for Themselves
The results were dramatic. Crews eliminated rework and clawed back lost time. One project recovered six weeks just by preventing errors. And industry surveys confirm the pattern: poor training leads to delays, but certification prevents costly downtimeii.
How Contractors Are Adapting
Contractors are changing their approach. Training is now integrated into project lifecycles, rather than being left until problems arise. Programs range from toolbox talks and quick video refreshers to vendor-led certification courses. Some manufacturers even offer free in-person classes, allowing crews to practice with the exact tools they’ll use.
StruXur has made proactive training a core part of its service. They often conduct on-site audits before projects ramp up. In one case, a broadband provider that purchased 15 fiber blowers participated in StruXur-led demos and training sessions, eliminating past issues with downtime and costly delays.
A Leadership Perspective
“The right training turns problems around fast,” said Shawn Offenbacher, President of StruXur. “We worked with a contractor who was six weeks behind. Once they had proper guidance and better tools, they caught up entirely. That’s why early investment in training pays off—it avoids mistakes and protects the bottom line.”
Why Training Is Essential Now
This proactive approach is no longer optional. The telecom industry is racing to expand fiber and 5G networks. Government funding and competition drive projects, but a shortage of skilled crews and the right solutions hinders their progress. Programs like the U.S. BEAD initiative highlight this shortage, and demand continues to rise.
So trained hands matter as much as cables or splicers. Companies that build a learning culture will outperform competitors. The fastest way to keep projects on time isn’t more gear or budget. It’s better-prepared crews.
The Bottom Line
Success depends not just on what you build, but on how you prepare people. And the best preparation is training—done early, done often, and done before the first fiber is laid.
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i https://superworks.com/telecom-field-services/#:~:text=Skill%20gaps%20among%20field%20technicians,operational%20costs%20for%20telecom%20companies
ii https://go.clearlyip.com/articles/telecommunications-job-market-outlook-2025#:~:text=,optic%20skills%20and
About StruXur®
StruXur is an outsourced sales organization that represents a complementary group of manufacturers whose products help customers in the power utility and telecommunications industry. StruXur’s team of industry experts provide access to a full portfolio of reliable solutions that connect fiber and power – keeping industries running smoothly. We serve customers in the power utility industry including transmission & distribution, substation, metering, gas, engineering firms, overhead & underground, and contractors. Additionally, our support for telecommunication’s customers spans testing solutions, physical layer products, access products, CATV, networking, service providers, engineering firms, contractors and more.
About Forward Solutions™
Forward Solutions is the engine behind a national portfolio of outsourced sales and service brands — including Avision®, C3Team™, Curate®, Electris360™, OneSolution™, PJ Boren, RelyPak®, StruXur®, and Xpand Demand™. We handle back-end operations and connect customers to multi-channel sales models, providing a smarter, more scalable path to growth.
Contact:
Gina Tsiropoulos
678-389-7126
Forward-Solutions.com
gina.tsiropoulos@forward-solutions.com
This press release was published by a CLEAR® Verified individual.
